Best Practices from Field Sales Training in Asia: Mobile, AI, and Microlearning

Because of the mobile-first nature of Asian countries, many pharmaceutical and medical device companies choose the region to pilot new and innovative training methods. Henry Wang, head of sales learning at Novartis China, shares the best practices he sees in field sales training across pharmaceutical and medical device companies in Asia. Together with Dongshuo Li, Founder and CEO of UMU Inc., Henry Wang will share how they combine microlearning with deliberate practice and personalized AI feedback to revolutionize sales training delivery in Asia.

  • Date:Tuesday, June 4
  • Time:4:00 PM - 5:00 PM
  • Room:Austin 5-6
  • Location:Austin 5-6
  • Session Type:Interactive Discussion
  • Submitter Name: Ullberg, Emily
  • Submission Date (CST): 03/01/2019 11:17
  • Session Level: Intermediate
  • Submitter Email:
  • Session Length: 60 Minute Workshop
  • How are you planning on keeping the learners engaged during this presentation?: Learners will see how trainings are delivered in different countries and experience how AI gives sales reps instant personalized feedback.
  • Learning Objective 1: Learn best practices from mobile-first field sales training in Asian pharmaceutical companies.
  • Learning Objective 2: Experience how AI gives sales reps instant personalized feedback.
  • Learning Objective 3: Understand how microlearning enables on-the-job learning.
  • What is the topic your workshop will cover and how is it relevant to the industry?: Best practices from leading pharmaceutical companies in Asia Pacific.
Xingheng Wang
Novartis Pharmaceuticals (China)
Dongshuo Li
UMU Inc.