How to Capture, Share and Manage Expertise with Mobile Performance Support Apps

  • Russ Powell, Peregrine Performance Group,
  • Joe Halpin, Peregrine Performance Group

One of the most effective and yet under-used tools in L&D these days is the job-aid. Given the growing demand for mobile performance support (e.g., easily accessible job-aids) as a faster, better, cheaper alternative to training, Peregrine Performance Group, offers this practical presentation as a primer on the value and use of mobile support apps.

Life-sciences teams are turning to mobile performance support apps to help them capture, share and manage expertise. These mobile “job-aider” apps enable teams – from sales to operations to clinical to human resources – to create and share tips and techniques between and among team members faster than ever before.

The more advanced of the mobile “job-aider” apps include tracking features which help team leaders make better decisions about L&D initiatives. Tracking functionality helps business leaders uncover knowledge and performance issues before they negatively impact the business. They also help you identify "hidden" experts, analyze employee performance support needs, ensure compliance, and align job-aid content with performance needs and business goals.

This presentation covers what mobile performance support apps are and why they're important. It also offers a demonstration of one such mobile support app including front-end job-aid creation components and back-end tracking functionality. Attendees receive free access to a state-of-the-art mobile support app that they can use to create and share their own tips and techniques for success.

  • Date:Tuesday, June 4
  • Time:3:30 PM - 3:50 PM
  • Room:Learning Lab 2 - Longhorn D
  • Location:Learning Lab 2 - Longhorn D
  • Session Type:Learning Labs
  • Submitter Name: Powell, Russ
  • Submission Date (CST): 09/01/2019 12:56
  • Session Level: Beginner
  • Submitter Email:
  • Session Length: 20 Minute Micro-Learning
  • How are you planning on keeping the learners engaged during this presentation?: We choose relevant topics and use an interactive and participatory style in all of our presentations that attendees consistently rate as engaging.
  • Learning Objective 1: Learn what a mobile performance support app is and why it's important.
  • Learning Objective 2: Learn how to use a mobile performance support app to capture, share and manage expertise -- and, ultimately, improve the effectiveness of a work team.
  • Learning Objective 3: Gain first-hand experience with a "job-aider" app by using one (i.e., taking it out for a test drive) and even creating a job-aid of your own!
  • What is the topic your workshop will cover and how is it relevant to the industry?: The use of mobile performance support "job-aid" apps for capturing, sharing and managing expertise. Includes free download and use of one such app.
Russ Powell
Peregrine Performance Group
Joe Halpin
Peregrine Performance Group