Effective Tools for Sharing New Hire Feedback

  • Scott Schnupp, UCB,
  • Amos Biggers, Proficient Learning

Often what happens during new-hire training is not able to be shared quickly with managers or other trainers. This challenge is more apparent if there are multiple trainers and onboarding phases of new-hire training that take place over a period of time. Role play, certification, and other feedback is lost or not shared with all parties, so feedback may be inconsistent and often confusing to the new hire. With timely, accurate and observable feedback of the new hire’s training progress, managers would have a head start on items they could focus on from the first day they meet their new hire in the field. It’s also important that trainers and managers speak a common language across the board so as not to confuse the new hire. From a case-based approach, a fellow training manager will share some tips on how to increase the effectiveness of training, the importance of using feedback consistent with what the managers will use in the field, and how this will help link and align training and field management into a more collaborative approach so the new hire has quicker success.

  • Date:Tuesday, June 4
  • Time:12:00 PM - 12:20 PM
  • Room:Learning Lab 2 - Longhorn D
  • Location:Learning Lab 2 - Longhorn D
  • Session Type:Learning Labs
  • Submitter Name: Alden, Staci
  • Submission Date (CST): 09/01/2019 14:35
  • Session Level: Beginner
  • Submitter Email: staci.alden@proficientlearning.com
  • Session Length: 20 Minute Micro-Learning
  • How are you planning on keeping the learners engaged during this presentation?: We will provide real-life strategies to do this using a case study/first person account.
  • Learning Objective 1: Use effective strategies to provide timely, accurate and observable feedback to managers to increase new hire skills starting on day one
  • Learning Objective 2: N/A
  • Learning Objective 3: N/A
  • What is the topic your workshop will cover and how is it relevant to the industry?: Effectively sharing feedback with managers, trainers and others involved in new hire training. Many life science organizations struggle with this.
Scott Schnupp
Amos Biggers
Proficient Learning