Scoring, Rubrics & Certification, Oh My!

  • Melissa Lowe, Philips - Healthcare Informatics

Across all healthcare sales sectors, the ask, need & skill to design "certification" rubrics, scorecards & checklists is a high ask from sales leaders. Everyone wants "certification" these days! But where to start, what to do, how to build different "certification" pathways + documents, align key stakeholders and execute the plan can be like wandering aimlessly through The Land of Oz with no Ruby Red Slippers or Glenda The Good Witch to help. This workshop provides a path through The Land of Oz as it digs into clarifying/understanding a sales leaders "certification" goals, how to build a "certification" pathway, crafting rubrics, scorecards & checklists, aligning key stakeholders as well as executing the "certification" plan w/impact metrics. Let's make sense of the scary and leave with an action plan by discussing real-world examples and working through "certification" scenarios.

  • Date:Wednesday, June 5
  • Time:4:00 PM - 5:00 PM
  • Room:Ft. Worth 5
  • Location:Ft. Worth 5
  • Session Type:Interactive Discussion
  • Submitter Name: Lowe, Melissa
  • Submission Date (CST): 09/01/2019 14:42
  • Session Level: Intermediate
  • Submitter Email:
  • Session Length: 60 Minute Workshop
  • How are you planning on keeping the learners engaged during this presentation?: An interactive discussion w/real world examples to debate w/specific scenarios & games to apply/retain the learning to apply in his/her current role.
  • Learning Objective 1: Clarify & understand a sales leaders/organizations ask for skill rubrics, scorecards or checklists for "certification"
  • Learning Objective 2: Learn from real-world "certification" skill rubrics, scorecards and checklists used in training today + discussing its application, execution & impact
  • Learning Objective 3: Using scenarios & learning from the workshop, teams build their own "certification" criteria, rubrics, scorecards & checklists w/outlined applications
  • What is the topic your workshop will cover and how is it relevant to the industry?: Across all healthcare sales sectors, the ask, need & skill to design certification rubrics, scorecards or checklists is a high ask from sales leaders.
Melissa Lowe
Philips - Healthcare Informatics