Your customers in focus: learning from creating training for HCPs

  • Sandra Vaughn, Metrix

Healthcare professionals face many challenges today from an increased patient load to tightened budgets that put a strain on trained and dedicated workers With an urgency to ensure the retention of highly trained professionals remains a priority while striving to consistently provide quality patient care, more organizations will look to Traning and Development as a solution.

Training and development play a critical role in improving health care outcomes, maintaining performance and skills, developing leadership capabilities, increasing retention and keeping employees satisfied. However, when implementing consistent and effective training programs, there are a few common themes that continue to provide a barrier for continued success including:

- Standardization and Consistency

- Speed to Launch

- Measurement of Training Effectiveness

In this session, we will look at a few examples that effectively address these challenges and provide innovative solutions for implementing results-focused Healthcare Professional focused training programs.

  • Date:Wednesday, June 5
  • Time:12:30 PM - 12:50 PM
  • Room:Learning Lab 2 - Longhorn D
  • Location:Learning Lab 2 - Longhorn D
  • Session Type:Interactive Discussion
  • Submitter Name: Vaughn, Sandra
  • Submission Date (CST): 09/01/2019 21:38
  • Session Level: Intermediate
  • Submitter Email:
  • Session Length: 20 Minute Micro-Learning
  • How are you planning on keeping the learners engaged during this presentation?: Probing Questions Showcase of training program examples and design approaches A succinct and visual presentation Reveleant statistics for evidence
  • Learning Objective 1: Understand the challenges faced when developing training for Healthcare Professionals
  • Learning Objective 2: Identify how the right design approach can address common barriers to the implementation of successful training programs
  • Learning Objective 3: Review successful training programs that focus on improving the quality of patient care
  • What is the topic your workshop will cover and how is it relevant to the industry?: Overcoming barriers when training HCPs. Insights and examples provided can help training professionals develop successful training programs for HCPs.
Sandra Vaughn