Your CRM tells you who your top sales reps are, but how do you know what makes them great? When it comes to your training, how do you know what’s working and what’s not? Learn how to unearth the secrets of your top players with two key tools: Your CRM and your learning behavior data. Right now, the data sitting in your CRM can seem overwhelming, but something as simple as asking your Data Analyst to send you an Excel sheet of your top 10 reps and analyzing their behaviors can give you visibility into what’s happening in the field. Now, you can finally identify what’s going right and scale that across your organization through training, and prove your ROI.
In this Data Lab, you will explore the consolidated dashboards of an anonymized, real-world case. You will see firsthand how you can take your CRM data to the next level by identifying objective behavior patterns to validate the impact and ROI of your training.