Having the Patient Conversation Boosts Understanding & Compliance

  • Marjorie Brody, BRODY Professional Development

Great device and diagnostics technology is irrelevant if it is not used correctly or used at all.

What can stop the patients from understanding the products? It can be emotions, confusion, and intimidation.

Often, they don’t know what questions to ask.

When the Medical Device and Diagnostics professional has access to the patient, they can make an incredible difference by demonstrating empathy, listening, asking the right questions and responding in a way that is understandable to nonmedical people,

This interactive session will provide tools you can use to encourage your patients to communicate openly with you. You’ll also gain strategies to tailor your own messages so that they resonate for your patients.

  • Date:Tuesday, June 4
  • Time:4:00 PM - 5:00 PM
  • Room:Ft. Worth 6-7
  • Location:Ft. Worth 6-7
  • Session Type:Skills Development
  • Submitter Name: Roddy, Miryam
  • Submission Date (CST): 18/01/2019 08:45
  • Session Level: Intermediate
  • Submitter Email: mroddy@brodypro.com
  • Session Length: 60 Minute Workshop
  • How are you planning on keeping the learners engaged during this presentation?: This workshop will include interactive discussion, short video clips, examples, anecdotes and application exercises
  • Learning Objective 1: Communicate to understand & connect with the patient.
  • Learning Objective 2: Listen actively to uncover questions, feedback and concerns.
  • Learning Objective 3: Tailor your language to increase patient comprehension.
  • What is the topic your workshop will cover and how is it relevant to the industry?: Enables Medical Device/Diagnostics professionals to communicate technical content to patients with clarity and empathy to connect & ensure compliance
Marjorie Brody
BRODY Professional Development